Frequently Asked Questions

Answers to our most common queries

How much are tickets?

Tickets range from $32-$49 depending on location in the theater and weekday or weekend tickets.

Is food and drinks included in the cost of the ticket?

No. Food and drink costs are not included in the cost of the ticket.  

What time does the show start?

Matinees start at 1:00pm.
Evening shows start at 8:00pm.

What time do I need to arrive?

If you have a Dining reservation on your ticket order, arrive between 11:00-11:30 a.m. for a matinee and between 6:00-6:30 p.m. for an evening performance.  A Dining reservation means you plan to order an entree, in addition to appetizers, dessert and drinks.
If you have a No-Dining reservation on your ticket order, you can still order Appetizers, Dessert and/or /Drinks but not an entree. To enjoy appetizers before the show, arrive between 12:00-12:15 p.m. for a matinee and between 7:00-7:15 p.m. for an evening performance.
If you are coming for Dessert/Drinks only, arrive no later than 12:30 p.m. for a matinee and 7:30 p.m. for an evening performance.  Dessert is served at intermission but must be ordered before the show.
There is no late seating.

I booked my tickets on-line but didn’t get any tickets.  Do I pick them up at Will Call?

We are not using paper tickets and you do not need to print out your email confirmation.  When you arrive at the Cabaret, we will check you in using your last name.  An Usher will then take you to your table.

Do you offer Group discounts?

Yes, we offer 15% off the cost of the tickets for groups of 12 or more people.  For more information, visit the Group Sales page.  

Do you offer Student discounts?

We offer Student Rush tickets 15 minutes prior to a performance, pending seat availability. Students must show a current, valid Student I.D. to get the discount. Non-students who accompany the student do not get a discount.

Do you offer Senior or Veteran discounts?

No, we do not offer Senior or Veteran discounts.

What is table sharing?

If a small party has tickets at a large table, they may be sharing the table with people they don’t know. 

If I buy one ticket, can I sit at a large table?

No. We do not seat single ticket buyers at 4-top or 6-top tables.  Single ticket buyers can sit at a 2-top table and table share with another patron or at the Bistro/High Top seats.  

Is there an age restriction?

The Cabaret does not allow children ages 6 years and younger.

How do I know if the show is appropriate for my child(ren)?

For information about show content, contact the Box Office. It is up to parents/legal guardians to determine if the show is appropriate for their child(ren). 

Do you have accessible and stair-free seating?

Yes. We have accessible and stair-free seating downstairs.  For additional information, visit the Accessibility page.  

Are tickets refundable?

No. Tickets are not refundable.  If you need to cancel/release your tickets, contact the Box Office at least 48-hours prior to the performance. We will issue an in-house credit for the cost of the tickets, subject to $3 per ticket processing fee. 

Does in-house credit expire?

Yes. In-house credit expires at the end of the following season after it was issued. For example, in-house credit issued during 2023 is valid through the end of the 2024 season.  

Can I use in-house credit in the restaurant?

No.  In-house credit can only be used toward future ticket purchases.

Do you have an elevator?

No, we do not have an elevator in our historic building. Patrons who have tickets in the balcony must be able to go up/down 20 stairs.  (Note: restrooms are downstairs.)

If a performance is sold out, do you have a Waitlist?

Yes.  If a performance is sold-out, contact the Box Office at 541.488.2902 and we can put you on the Waitlist for up to three (3) performance dates. We will call you if seats become available.

Can I change my tickets to a different date?

If you need to change the date of your tickets, contact the Box Office at least 48-hours prior to the performance.  We will move your tickets pending seat availability.
If there is a price increase on the cost of your ticket(s), you will pay the difference in the cost. If there is a price decrease in the cost of your ticket(s), you will receive an in-house credit for the remainder.

Can I use Gift Certificate credit in the restaurant?

Yes. Gift certificate credit can be used toward ticket and/or restaurant purchases.  Gift certificates must be registered with the Box Office prior to using them in the restaurant.  Unregistered gift certificates will not be accepted in the restaurant.

Does Gift Certificate credit expire?

No, Gift Certificate credit does not expire.

Can I change my dining reservation after I book my tickets?

Yes. If you have a Dining reservation but decide not to come for full dining, or if you do not have a Dining reservation and want to come for full dining, contact the Box Office at least 48 hours prior to the performance so we can update the restaurant. 

Do I pre-order my food and drinks before I arrive?

No. You will order your food and drinks off the menu with the Waitstaff when you are here.  The menu is available on our website and includes, prices and a list of ingredients and dietary designations such as gluten-free, dairy-free, vegetarian, and vegan.

Do I have to order anything?

No. You are not required to order any food or beverages when you are here.

Can I bring my own food or drinks?

No. We do not allow outside food and drinks in the theater, with the exception of an unopened bottle of wine.  We have a wide range of alcoholic and non-alcoholic beverages.

How much is the corkage fee?

The corkage fee is $15 per bottle. 

Can I place an order at intermission?

No.  All food orders must be placed before the show begins. Additional drink orders during intermission are at the discretion of the Waitstaff.

Will the restaurant split the check?

The Restaurant will give one check per table and accept two (2) credit cards per table.  

For additional information about Dining and to see the current menus, visit the Dining page.